Support

Answers to common questions, plus how to reach us.

Email support
support@cipher.app

Frequently asked questions

Is Cipher free to play?

Yes. Cipher is free to play. Optional in-app purchases are billed through your app store and are never required to play.

Do I need an account?

No. The game is local-first and works fully offline. An account only adds cloud sync and the leaderboard.

How do I turn off ads or analytics?

Analytics and personalised ads are opt-in. You can turn them off any time in Settings → Privacy.

How do I cancel a subscription?

Subscriptions are managed by your app store. Manage or cancel from your App Store / Google Play account.

How do I contact support?

Open the in-app Contact screen or open a support request. You can also email us at the address above.

Prefer to write in? Email support@cipher.app and we'll get back to you.